Reference Guides and Manuals:

• Share Draft Return Guidelines
• Check Processing Adjustments Guide
• SunCapture (Branch Capture) User Guide
• SunCapture Central Admin Guide
• Deposit Chek User Guide

Operational Forms:

• Check Processing Adjustment Request

• Foreign Check Collection Request

• Sample Claim Form for Lost/Stolen Cashiers/Tellers Check Refund

Operational Procedures/Reference Cards:

• SunPower IP System Quick Reference Card
• SunCapture Check Scanning Procedures
• Foreign Check Collection
• Image Connect System Quick Reference Card

Free Online Training Tutorials:

• SunCapture Check Scanning Tutorial and Reference Card
• SunCapture Central Admin Tutorial and Reference Guide
• Image Connect System Tutorial and Reference Card
• Share Draft / Check Deposit Returns and Adjustments Training Presentation

• Check Deposit Loss Prevention
• Cashier’s Checks and Corporate Drafts
• Check Loss Prevention
• Share Draft Processing Moves to the ACH Network

Frequently Asked Questions:

• The Problems with Duplicate Share Drafts
• SunCapture Check Deposits